alphaThis is our new digital manual - it's a work in progress.

Before starting a content project

Before planning your content project, you need to consider if:

  • there’s a valid user need? who content is for and why they need it
  • it’s Essex County Council’s (ECC’s) job to publish the content?
  • the information, advice or guidance is available elsewhere? are you duplicating content?
  • essex.gov.uk is the best platform to use? could it be a social media post or a blog?

Go ahead with the project if:

  • there’s a clear user need
  • it’s ECC’s statutory obligation to publish it
  • it’s an ECC service
  • You must have evidence to back the user needs. This could be from Google Analytics data or user feedback.

Don’t go ahead with the project if:

  • there isn’t a valid user need
  • it’s already published elsewhere, like NHS or GOV.UK
  • it’s not ECC’s job to publish it